By Gini Dietrich
I am a communications professional. My entire career has been spent at PR firms – first at Fleishman-Hillard in Kansas City, then Rhea & Kaiser in Chicago, and I started Arment Dietrich in April 2005.
One of the most important things I learned early in my career was how to build relationships.
It started with journalists, then moved to the executives within our office, and finally with the executives at our client’s offices.
I spent many years cultivating relationships with journalists: Getting to know their beats, understanding what they would or wouldn’t cover, and even knowing when they celebrated their birthdays so I could send a card or cupcakes or booze.
And then 2008 hit. Newspapers folded, popular magazines went under, and a lot of my friends – those I’d known for more than 10 years – lost their jobs.
Suddenly the journalists who were left had to cover automakers, small business, and manufacturing…even though small business might have been their only beat previously.
They were too busy to take phone calls or go on media tours or even sit with you for an hour to talk about what you had upcoming.
And the role of a communications professional changed, when it came to media relations.
Getting the Attention of Journalists
Almost exactly four years ago, Steve Strauss – the small business expert at USA Today – wrote an article called, “Should Entrepreneurs Twitter? Uh, No.”
I read it with great interest, mostly because I had had amazing success using Twitter to build our brand.
In it, he detailed the four reasons entrepreneurs should not use Twitter. I very thoughtfully responded on his article and pointed out the four reasons they should use it…and the other social networks, too.
Because my comment was thoughtful and professional, he called me and we talked about social media, in general. About 30 minutes into the call, he asked if we could go on record.
What came of that conversation was, “Twitter for Small Business…Reconsidered.”
Because he’s like everyone else – swamped with little to no time to listen to pitches from PR professionals – he reads the comments on his articles to see if there is anything worth revisiting or diving into more deeply.
The Response Campaign
Hence, the response campaign was born.
It’s not a very creative title, but my team and our clients know what it means: Spend the time to read and respond to journalists and they’ll eventually add you to their Rolodex of trusted resources.
Here is a step-by-step process to create this magic for yourself:
- Choose one newspaper, magazine, or blog that makes a difference in your industry. It can be Wall Street Journal or it can be one of your trade publications. Choose just one.
- Once a week, comment on one article, blog post, or editorial. If you disagree, fantastic! Say so. But do it professionally. Being negative or criticizing without a solution isn’t helpful. Professional discourse is.
- Keep this up.
- After about six weeks, the journalist will feel like he or she is beginning to know you and will call you for a story in the works.
- Every quarter add another publication, so you have four that you focus on each year.
- DonÂt be afraid to go after the big publications. If your expertise adds value to the stories theyÂre reporting, comment away!
If you are consistent and post intelligent comments once a week, youÂll soon have developed relationships with journalists who call on you when they need someone to interview.
Yes, it takes some time. Yes, it’s hard work. Yes, it requires that you keep up with your reading. But it works 100 percent of the time. Wouldn’t you rather do that than send a news release to 1,000 journalists and not get a single bite?
