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Pro-Net Neutrality Nuggets Are Buried in Verizon’s Poll
On behalf of the Net Neutrality community, Iââ¬â¢d like to thank Public Opinion Strategies and the Glover Park Group for their recent survey on Net Neutrality. And a fine piece of work it is. On one hand, some of the poll was so over-the-top that itââ¬â¢s easy to discredit. On the other hand, if you look a little deeper, it appears that the Verizon-sponsored work not only bolstered our case, but provided the seeds to start a wider discussion of a new broadband policy for the country.
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There is a common theme through the first three crucial questions.
The first question ââ¬â ââ¬ÅHow important is it to you that (Insert State) residents have a choice of service providers when it comes to cable TV ââ¬â in other words, that there is more than one company to choose from?ââ¬Â In the overall survey of 800 voters, 73 percent said the choice was ââ¬Åvery important Separate surveys from 400 voters in Pennsylvania, Ohio and Missouri had similar results.
The second question ââ¬â ââ¬ÅHow interested would you be in having more companies to choose from for your cable TV service?ââ¬Â The response was that 50 percent were ââ¬Åvery interestedââ¬Â and 26 percent were ââ¬Åsomewhat interested.ââ¬Â
For the third question, a multiple choice one, 56 percent of those surveyed said more choices would bring about lower prices, 50 percent said better customer service (not exactly a vote of confidence) and 40 percent, new technologies.
The central theme, and what these questions show clearly, is that consumers want choice. Letââ¬â¢s look at this on two levels. Consumers want choices in Internet applications and services. They donââ¬â¢t want a telephone or cable company deciding for them what Web sites or applications will function better than others. They donââ¬â¢t want a telephone or cable company cutting an exclusive deal . . .
We can look at the choice issue in another way with a word substitution. Imagine if the question read: ââ¬ÅHow important is it to you that (Insert State) residents have a choice of service providers when it comes to high-speed Internet service ââ¬â in other words, that there are more than two companies to choose from?ââ¬Â Or what if the second question read: ââ¬ÅHow interested would you be in having more companies to choose from for your high-speed Internet service?ââ¬Â
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Once upon a time we had a flourishing, competitive Internet industry, with thousands and thousands of Internet Service Providers. Little by little regulatory decisions . . . whittled the once-flourishing industry down to next to nothing. Most of the country has no choice in broadband. Some places donââ¬â¢t have broadband, and wonââ¬â¢t for the foreseeable future.
–ME “Liz” Strauss
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