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Comcast Provides Preview of Net Non-Neutrality

. . . I have to wonder if a recent gripe from a Comcast cable modem customer, plus a story I read in this morning’s newspaper about Comcast blacklisting The Well, might be providing a sneak preview of what one of the biggest players has in store for us all.

A reader who is a Comcast broadband customer had a disturbing experience recently. “I’m at a total loss about how to handle this situation,” the reader wrote. “An e-mail to me from a friend got bounced apparently by Comcast. He resent it to my G-Mail account so I could see it. It said that his message was “Blocked for abuse. Please send blacklist removal requests to blacklist_comcastnet@cable.comcast.com’ among other stuff. So apparently there exists a Comcast blacklist that I cannot control that stops e-mails and that requires my correspondents to ask to be permitted to send me messages.”

[ . . . ]

Yes, there’s no question that all of this is far more easily explained by the remarkable incompetence Comcast has long displayed (see Comcast Seems Clueless About Blacklists) in the e-mail arena than some malevolent plot. This is a company that has never been able to properly support its own broadband customers, much less innocent third parties impacted by its random actions. But that’s just the point. Is there any reason to believe that non net-neutrality would make Comcast any better at handling such issues? . . .

–ME “Liz” Strauss

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