When we launched our corporate site last year we had a clear vision of where we wanted to go and we understood pretty fast that we were not choosing an easy path. The web hosting industry is extremely competitive, but the competition was a secondary concern. This sounds hard to believe, especially since we promise to match any competitor’s price guaranteed, but the promise has more to do with our commitment to customer satisfaction than it has to do with fighting to becoming the most popular web host. We are not even aiming to go there, but we want to be bloggers’ first choice for web hosting.
Last year we read a lot about SOBCon and the fine bloggers who attend this extraordinary event. This year the event sounds even more promising and we are proud to be among the first companies to sponsor it. It simply makes sense for us to promulgate our corporate values by sponsoring excellence. If you take a look at our online history and read the numerous testimonials about our company, services and customer support, you will see that excellence is something we also strive for.
We host hundreds of websites and we carefully monitor their activities. There are many reasons why we do this and we can easily summarize the most important ones. We pledge to be a family safe web host – meaning that we will not allow mature content on our servers. We will also delete any website that promotes any type of questionable content without further recourse. These are serious concerns that help us maintain our integrity as a brand. However, when we monitor the sites we host the most rewarding experience is to learn from our customers, to grow with them and to promote their work if we can. This is how THC differentiates itself from other web hosting companies.
Our company philosophy is: to treat our customers with utmost respect, to create a bridge between our company and them, to offer room for real conversations and real relationships.
Do you remember the small neighborhood bakery where the cakes tasted better because the seller knew how to be a baker? Do you remember the little cookie he always kept aside for your child and do you remember the way he hand it out to your child with an open smile? He didn’t charge you more to be kind, did he? Besides, you always knew that if there was something wrong with the cake you bought, the baker would have solved the problem immediately. No false excuses. No extra charges. Well, THC is your local baker.