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Influence: 5 Ways to Check Whether Your Online Business Relevance Is Eroding

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Offering Value and Meaning

As more tools and algorithms surface for the purpose of rating influence, across each measure and metric the hardest factor to isolate and measure is topical relevance. I may be influential to the SOBCon on the subject of strategy, small business, start ups, and entrepreneurship, because I’ve established expertise in the area of starting and growing a business. However, I wouldn’t have the same influential relevance on the topic of gourmet cooking or restaurant management.

Without relevance, there is no influence.

5 Ways to Check Whether Your Business Relevance Is Eroding

Eight to ten years ago, the social business Internet was centered in the blogosphere. Blogs were the most common vehicle by which online business people established their identities, connected, and conversed. Individuals picked up the tools and learned the culture from the people they met while using them. Now, this Insane Infographic-of-the-day: Social Media shows the complicated space the social business web has become. …


Click the image to view a larger format.

Blogging platforms have become one unit on a hugely varied landscape for sharing content.
Blogs were once a highly relevant main idea in a chart like that.
Now they are more of a secondary detail in relevance.

Keep up with the changing landscape or lose relevance. Keeping up requires participating and adding unique value to channel and enhance opportunities as the environment changes. Here are 5 ways to check whether your online business relevance is eroding.

  1. You (your brand or your business) spend more time sharing content than reading it. Strategic sharing can enhance relevance. Through focus and filtering, a business can underscore brand identity, values, expertise, and a service ethic. All of which builds trust and attracts a self-sorting group of ideal customers or clients.

    Oversharing without filtering, such as retweeting without reading first, adds noise not value and erodes relevance. Promiscuous sharing destroys relevance.

  2. You (your brand or your business) value social scores and metrics, such as Klout and follower counts, MORE than conversations with the people who help your business thrive. We can use metrics to fine tune our relevance. Metrics can reveal “who, what, how, when, and how many”.

    All metrics and algorithms carry the bias of assumptions about what is being measured. Beware of how metrics flatten data by removing individual particularities. To stay relevant, keep a continuous dialogue with individuals represented by the data. Balance in the people-data equation is foundational to relevance.

  3. You (your brand or your business) make decisions and develop expertise based on 2nd-hand experiences. Research and reading focused on current cases, predictions, trends, cycles, and conditions can increase relevance. Understanding the breadth of an industry environment extends our ability to recognize and leverage opportunity. Still vicarious knowledge is shallow, fades quickly, and lacks insight.

    Turning acquired knowledge into experience by applying it, trying it, testing, and measuring our outcomes increases relevance exponentially. Through application we develop the intuitive detail of experience and the ability to recognize nuance. In that way it erodes relevance.

  4. You (your brand or your business) have more answers than questions. Sharing answers and solutions is highly relevant. Doing so in the spaces where customers meet to talk — in their language — makes those answers even more relevant.

    More powerful than answers are the compelling questions that keep us connecting and searching. Working out and working on deep questions that are critical to our customers’ mission — how they will raise their families, how they can grow their business — offer the people we serve the most relevant connection to our business.

  5. You (your brand or your business) develop social marketing plans around “online and offline channels” rather than using connect more deeply with the people who build your business. A well-designed outreach strategy can spark relevant human connections.

    Reframing social business as customer connections rather than channels, we can build true “other-centered” intimacy into the way we reach out, A view to why people meet in each space changes the way we talk and the topics we talk about. Relevance online and off starts with caring about people.

As information and technology change at the speed of the Internet, staying relevant is a constant and always current criteria of true influence. Focused attention to the new problems, new solutions, and new opportunities that surround them is essential. Without that focus and a clear intention to acquire new competencies, internalize current culture, and cultivate new thinking, that same speed of the Internet can erode, as we continue to do what once made us successful but is no longer needed.

How do you stay irresitibly relevant to the people who help you thrive?

Be irresistible.
–ME “Liz” Strauss
Work with Liz on your business!!

5 Steps to Increasing Your Blog Comments

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How to blog series

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Virginia Cunningham

cooltext443809602_strategy

You’ve created a blog, made a few posts, maybe even installed some ads for the extra income. You’re locked and loaded to take the Internet by storm. But where are all the comments? Where is the dedicated audience breathlessly hanging on your every word?

Don’t worry, you don’t have to succumb to the tumbleweeds just yet. If you’re eager for more fans, here are five steps to increasing your blog comments.

1. Comment On Other Blogs

Before anything else, you need to establish your presence in your field. This is most easily achieved by commenting on other blogs and making a name for yourself as someone worth listening to. By making smart, funny and helpful comments on other blogs, readers will be interested enough to follow you back to your own.

2: Respond To Comments

No one likes to be ignored, and if your commenters feel like they’re shouting into an empty void, they become much less likely to comment in the future. To gain (and keep) an active community of followers, you’ll need to make a habit of responding to their comments. Answer their questions. Suggest new tech. Outsource their problems if you have to. Regardless of the content, just make sure their comments don’t go unnoticed. They’ve taken time out of their lives to comment on your blog; the least you can do is offer them the same courtesy.

3. Create A Community

It’s basic psychology: people like to belong. Take advantage of this by turning your commenting pool into a community – a place with its own language and lingo, a place where people can build friendships and swap stories without feeling out of place. If something happens to one of your followers, spotlight it. If you think two people would really get along, mention it. Make introductions among your followers. Create memes. Reference inside jokes in your updates. When new visitors feel the urge to “fit in,” you’ll know you’re doing it right.

4. Ask For Opinions

The best thing that can happen to any blog is a lively debate, so inspire some passion by soliciting the opinions of your followers. Make polls, ask leading questions (“what do you guys think?”) and encourage the most vocal of your readers. Don’t be afraid to touch on scandalous topics, because those often create the most heated (and long-running) exchanges.

5. Be Interesting

What makes you comment on a blog? What pushes you from a mere reader to an active participant in an exchange of ideas? It wouldn’t have happened if the blog wasn’t interesting or engaging enough to merit your response.

To this extent, if you want comments, you just have to be a good blogger. You need to be active, interesting, and well-informed in your field. Your post should be entertaining and relevant. Your comments should be smart and useful.

Simply put, if you want more comments on your blog, make your blog worth commenting on.

Author’s Bio: Virginia Cunningham is a freelance technology writer based in Los Angeles, California. She currently blogs about id security, social media and gadgets.

Thank you, Virginia! Engagement is always a noble quest.

–ME “Liz” Strauss
Work with Liz on your business!!

Getting to Point B: Catherine Morgan to Guest Host May 17 #SOBCon Chat on Successful Career Transitions & Business Pivots

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With the economy still in a state of flux, there are surely a lot of folks that are thinking about career transition, and some are making that leap from employment to entrepreneurship. Those who already have their own businesses may be trying to execute a graceful business pivot. Seems like everyone is in transition! You won’t want to miss our May 17 SOBCon chat, guest hosted by career transition and entrepreneur coach Catherine Morgan of Point A to Point B Transitions Inc.

Catherine works with individuals out of professional services, financial services or technology who are in career transition or are looking to establish and grow their own successful consulting or coaching practices. She has been helping people get to their Point B for more than 15 years.

We’ll be asking Catherine to answer these questions to launch our discussion on making successful career transitions:

  • How do you know if you should make a career move or just re-energize your current job/business?
  • Are there techniques for figuring out what the right next step might be?
  • What are some ideal first steps to making a major change in your job/business?
  • What are some common mistakes people make in transition?
  • Any advice to those who haven’t made a career change in many years, but want to?

Make 2012 the year you start working toward Point B in your career. Mark your calendar for the SOBCon Twitter chat on May 17 from 12:00 p.m. to 1:00 p.m. CDT.

Influence: How to Attract Maximum Support for Your Business Idea

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IRRESISTIBLE BUSINESS: Network Building

Ask Everybody

cooltext443809602_strategy

I had THAT conversation again. You might be surprised how often it happens. It’s basically the same conversation with entrepreneurs, small businesses, and career professionals who have a new idea they want to present to their corporate team. The conversation goes something like this one.

I ask someone what he or she is working on.
I hear about a new product, service, or idea that has that someone truly interested, invested. and intrigued by possibilities.
I ask few questions and get some answers such as:

  • Why are you the best person / team / business to make it real?
  • Who do you know needs this idea?
  • What core group of people will find your idea absolutely irresistible?

Whenever I have this conversation, it’s rare that people answering these questions offer much detail. They seem to know far more of the intricacies and inner workings of their brain child than they do about the people who will actually use it.

That’s not good.

If you’re going to solve a problem, the better you know the people who have that problem the more likely you are to be able to attract those people to you.

Influence: How to Attract Maximum Support for Your Business Idea

Attraction is the power of evoking interest or drawing something to another. Mere exposure can build familiarity, but it takes some compelling similarity — something that reaffirms ourselves and our values — to build a true and lasting attraction.

Start with your existing network. Don’t ignore the people who love you to chase the people who are ignoring you. Find your first support in your existing network. Look at the people right next to you, they’re the people you have already attracted.

To build the deepest influence build out your business idea, product, or service by starting with start with what has attracted other people to you on the deepest levels — your core competencies and values — to what you want to see happen — your business idea, product or service.

Use the first question to qualify your business idea.

Why are you the best person / team / business to make it real?

  • Know your value. Who are you with respect to your business idea? What competencies, skills, and talents qualify you?
  • Know what attracts you. What about this idea attracts you emotionally? Just because you CAN do something doesn’t mean you SHOULD.
  • Be invested. Why would you choose this idea over all others as where you invest your time?
  • Identify your unique attractiveness. What unique value and values will you bring to making it real?

Use the second question to qualify your core community.

Who do you know needs this idea?

  • Know who already values your competencies, skills, and talents. Who in that group will be most interested in what you’re doing? Who knows others who would be interested? How does your idea solve an important problem for them? How will you get their best thinking?
  • Know what attracts them. What about this idea will attract them emotionally? How seamlessly does it fit what they’re already doing?
  • Be worth investing in. What unique value and values will they see? How much time / money / resources are you asking? What’s their payoff for participating — what makes their work / life easier, faster, more meaningful?
  • Identify their unique attractiveness. Who in your network will increase the attractiveness of your idea by participating? How will you identify them?

Use the third question to combine the first two and refine them into an irresistible offer.

What core group of people will find your idea absolutely irresistible?

  • Name and claim your core group. Maximum support stand on deep relationships. 12 apostles can do more than 1200 subscribers. Who are the 20% who will give you the 80% of your support always? Who will spend the most time / money / resources on this idea? Focus there. Build your first offer to show you know them deeply.
  • Raise the value in your value proposition. What does your core community love most about your idea? How can you enhance that, refine that, and deliver it more seamlessly?
  • Lower or remove the irrelevant details. What does your community not care about or find irritating? How can you limit that, lower that, or remove it completely?
  • Be uniquely satisfying. What would delight and surprise your core community? How can you introduce something only you might add to the idea that would uniquely satisfy the community because you know them so intimately?

Keep the community in the process. Constantly talk to people about what you’re thinking and seeing. Ask them if they’re having the same experience. Whenever community members offer valuable insight, think of ways to bring them closer to what you’re doing. Encourage your fans to ask their friends what you’re wondering. Tell them how you’d like people to think of you and ask if that’s what they’re saying about you. Solicit their suggestions, insights, and corrections.

None of us can be inside and outside a system at the same time. As you stay inside the thinking on your idea, product, or service, find ways to share what you’re doing. Invite your influence network or community bring you news of what they’re seeing. That outside point of view will raise their investment and prove your assumptions.

The closer you get to your community, the closer they’ll be to you.

And that’s irresistible.

Be irresistible.

–ME “Liz” Strauss
Work with Liz on your business!!

What Makes an Irresistible Business?

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Do You Make Sure the Customers Who Want to Love You Can?

Irresistible is what attracts new customers and brings them back again and again. When you’re irresistible, you become unique. The competition becomes irrelevant, because they aren’t you. Irresistible combines solid business with great relationships to

  • Remove what customers don’t want.
  • Enhance what customers love.
  • Add something unexpected they would die for.
  • and offering options that fit easily into customers’ lives.

Making sure customers who want to love you CAN is the best way to grow a business.

What Makes an Irresistible Business?

Irresistible Business is the game changing strategy that defines great business growth in the context of a marketplace that is now customer controlled and both online and off. It reaches inside the business to check the models for irresistibility with questions such as these:

  • On Execution: Does your model / process match your business, your partners, your vendors, and your internal customers? Does it work for them and for you?
  • On Engagement: Does your model match your market? Does every interaction make customers’ lives easier, faster, and more meaningful? Does what you do fit easily into their lives?
  • On Extraordinary Value: Do you add a unique value proposition that only you can deliver. How can you make your business model itself a barrier to entry?

The statistics prove that customer investment and word of mouth marketing are most effective business development initiatives any company can have to build a brand, to build sales, to build lasting value.

In this new customer-driven, attention economy, every business – corporate to company of one – needs a serious focused strategy designed to raise them to class of their own. Huge investments in low ROI advertising and clever SEO won’t work if the company can’t be found above the noise or can’t adequately engage customers in an irresistible relationship. The game of business has become one of building lasting communities of fiercely loyal fans.

It’s no longer if you build it, they will come, now it’s if you let them help you build it, they will bring their friends. What company wouldn’t want a community of fiercely loyal fans?

How are you making your business irresistible to the people who want to love you?

Be irresistible.
–ME “Liz” Strauss

I Can Show You How to Do That in Less Than 20 Minutes

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insideout logo

All you have to do is ask.
People say that every day.
But you ask and it doesn’t work. Why is that?

I remember when I wanted to learn how to set up an ebook, I asked and asked and asked. You might think with the group of friends and connections that I have i might have been able to find one, two, or twenty, who already had dome something like that. In fact, I did.

And I asked.

But what happened next … became 6 of the most frustrating weeks of my life.

The 7 or 8 people I asked all told me the same things …. things like

  1. what a great idea
  2. it’s easy to do
  3. I can show you how to do that in less than 20 minutes.

Then they talked about random things for over an hour and still never showed me how.

I’d see them on Twitter and say hello. We’d chat. We’d update each other on progress. I’d mention that I’d still not figured out my way through the ebook maze. And again I’d hear something like

  1. what a great idea
  2. it’s easy to do
  3. I can show you how to do that in less than 20 minutes

But they never did.

All you have to do is ask.
It’s more complicated than that. What I’ve learned since then is that

  1. people like to help people who help themselves first.
  2. when you help yourself first your questions are specific and answering them doesn’t feel like work
  3. helping someone is even more meaningful when it moves our own cause forward too.

Now, before I ask, I learn all that I can learn on my own — read all my friends and connections have written about what I’m trying to figure out. Then when I still have question I can start with

I’ve read your blog and there’s one part of this process I don’t understand. Could you help me with it? You might get an idea for a new blog post out of it. I might even offer to write that blog post in return for the advice that I’m getting.

It’s always more attractive to help someone who has started by helping herself.

Be irresistible. Help yourself first and show how helping you will move them forward too.

–ME “Liz” Strauss
Work with Liz on your business!!