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Do You Know How to Hire Talent?

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While many small businesses have found themselves having to freeze new-hires or even let people go given the turbulent economy, others have been fortunate enough to bring on new employees.

Stop, however, and look at your hiring processes. Are they really where they need to be?

For too many companies, there are cracks in the armor when it comes to hiring the right employees.

As a small business owner, do you follow a formal process when it comes to bringing on new talent or have you been winging it for some time now?

In the event it is the latter, here are some tips to help smooth out the process:

  • What is the proposed duration of this employee? – Businesses need to decide if they will be seeking a long-term employee or just need a temporary fix. If hiring for the long-term, factor in things like higher salaries and benefits. If you just need workers for a few weeks or months, working through a temp agency is oftentimes the best solution. Temp agencies allow you to avoid the interview and hiring process, but keep in mind that that can sometimes be a bad thing;
  • How many interviews should I do with the same individual? – For many companies, the interview process is one and done, while others who like a candidate will bring them in for two or more interviews. Determine how important the position being advertised for is and go from there. That is not to say that you should not care about the quality work of an administrative assistant as opposed to a CEO, but obviously the CEO is going to be coming in with more credentials and expectations;
  • How much emphasis should I put towards gaps on a resume? – For some businesses looking to hire, seeing non-working gaps on someone’s resume signal red flags. While some of these breaks between jobs can be easily explained away, do not hesitate to ask candidates why they have a year or more between jobs. Whether it was a layoff, a break to go back to school, taking care of a loved one or raising a family, most employers will understand. Still, don’t leave this to fate if you’re wondering why someone has not worked for several years;
  • Can you spot a red flag? – Oftentimes an interview will come and go so quickly that you or your HR person or whoever was conducting the process misses something. Be sure to check out if the candidate appears confident, has good communication skills and seems energetic about the position. Body language can go a long way in determining if you may be hiring the right or wrong individual;
  • Quiz the individual about your company – While a candidate is not likely to know every intricate detail about your small business, they should know some of the basics by having done some research. Do you really want someone potentially working for your company that doesn’t know anything about you other than your company name and address? Job candidates should take the time prior to the interview to research the company’s Web site and see how they can best assist you in the proposed position;
  • Be prepared just like the candidate hopefully is – There is nothing more embarrassing for the company and the employee conducting the job interview than not being prepared. Just as you want the candidate to bring their ‘A’ game; you too need to be ready. Have a list of questions compiled regarding the candidate, how they see themselves helping the company, where they see themselves in a few years etc. Just as an ill-prepared candidate can lose out on a job possibility, you being unprepared for the interview can lead to a well-qualified prospective candidate taking a pass on your job offer.

Hiring the right people for your small business is in a way like finding the right seats on the bus for all the students.

In this case, you are looking to hire the best fit for the open position, something that too many companies are not very talented at.

Dave Thomas, who covers among other items starting a small business and business proposals, writes extensively for Business.com, an online resource destination for businesses of all sizes to research, find, and compare the products and services they need to run their businesses.

4 Steps to a Job When You Graduate

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A Guest Post by
Darren McCloskey

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Fully Prepare

Dissertations have been handed in and the months until graduation are quickly slipping past – but what next? It won’t be long until graduates start out on their intrepid job hunting adventures and companies begin to snap them up into employment. It’s now time to sit back and begin to plan your next steps. Finding a job is a time investment and you’re going to need to be fully prepared. Thankfully, we’ve created an expert guide on graduate job seeking so you know how to move onto the next stage of your life.

The Bottom isn’t so scary

For those of you are who are lucky enough to know what you want to do in the future, the best first step to take is to make note of organisations you would love to work for. Whether it’s because they offer high wages or just seems to have the best cultural fit, make a list of them all and spend some time looking up the various roles they offer. If there aren’t any at your graduate level, look at roles that are lower down – even if this means starting at the bottom. If you can show passion and a great work ethic at lower levels, why would they hire someone else when an opening for your ideal role appears?

Head to your chosen employers website and try to glean some information regarding their recruitment process. If they use a particular recruiter, make note of their name or find out the names of the in house recruitment team members. Remember not to dismiss any role that you can apply for – it’s not just a job but a networking opportunity, a valuable asset when only 40% of jobs are openly advertised to job seekers.

Internships aren’t always Unpaid

While unpaid internships seem to be floating around at an increasing rate, there are ways to make them work for you if you don’t live at home or have savings to support yourself. Internships are a valuable way to get work experience and gather a number of industry contacts for later use in your career. If you can’t manage to work unpaid for a month or so, ask if you can work on a part time basis, so you can balance unpaid work with another paid part time job. Even asking for an afternoon every week to do some work experience will be beneficial to you in the long run and allow you to get a grasp of job roles and contacts in the industry.

There’s Plenty out There

There’s a whole industry of recruiters devoted to placing graduates into suitable roles, so don’t fret, there’s definitely a job out there for you. Of course, there may be a higher amount of competition for certain roles, but determination and persistence can get you anywhere. On average it takes around 60 job applications to get an interview or two, but if you’re still struggling to hear anything then perhaps you should consider getting your CV checked over, or downloading a new CV template.

Your university should offer careers advice and set you on the right track. They may even advise you on contacts they have so you can call up for an impromptu chat or networking events that you can attend to widen your horizons.

Always make sure you have thoroughly researched the company that you’re sending an application to. Considering the amount of competition your application might have, it’s best to be right the first time and show you have commitment to learning more. For instance, looking up potential colleagues on LinkedIn or finding their blogs online will be another point you can cover in future interviews and make you memorable.

Companies want to know about YOU

Reports have shown that the quality of applications that employers have received has improved. Graduates have proven to be adept at answering competency based questions but seem to falter when it comes to what motivates them! Beware of tricky questions such as “Where do you see yourself in five years time?” and “Why do you want this role with us?” as questions such as these cannot be blagged. They require preparation and a thought as to what your goals in life are. Once you have an interview set some time to sit down and go through as many possible questions you can think of. Make sure you know what you want and why you want it – if you can’t explain why you want a job, why should they give it to you?

So there you have it, four simple pieces of priceless advice to get you on your way to graduate employment.

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Author’s Bio:
Darren McCloskey is a freelance writer working within the recruitment section with the people of monster to help promote how employment agencies can help find engineering jobs

Thank you, Darren!

–ME “Liz” Strauss
Work with Liz on your business!!

Choosing and Deciding: How Do You Sort a Path to Opportunity?

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Knowing the Right Path

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It’s the end of what’s been not the best year. The economy is still uncertain. History tells us that it’s times like these that great leaders and great business are born. Inside and outside of traditional business, people are finding their path to opportunity, showing up with their skills, and claiming their reward.

Survey the landscape and three groups stand out.

  • People who are following a path to opportunity set out by someone else.
  • People who are forging their own path to opportunity.
  • People who can’t seem to find a path to be on.

Which group describes what you’re doing?
What are the first two groups doing that the third group is not?

Choosing and Deciding: The Key to Sorting a Path to Opportunity

Every change, every cycle, every downturn and upturn in the economy offers opportunity. The question is how do you find the best opportunity for you, your business, and your team? No matter the economy, we see old and new companies succeeding — How did SAS in Cary, NC get to be #1 on CNN’s 100 Best Companies list? How does Zappos keep growing their happiness business? … and individuals who are doing the same thing. — How did Susan Gregg turn her closet into a $50 Million business? How did Michael Mothner turn a tough interview question into a $12-13 Million business?

How did those folks find success how did they figure out where they’re going and stay true to that?

Obviously every business and individual who’s enjoying success has sorted and found their unique path to opportunity.
Key to that success — leveraging opportunity — is understanding the difference between choosing and a deciding and know when do each. What kind of choosing and deciding sorts the world of possibilities so that we can get on to that same sort of success?

When the Possibilities Are Endless You Need to Choose

Naturally the first step is defining and describing our unique version of success. If the possibilities seem endless, then you need to start with choosing.

Choosing allows us to try alternatives. The origins of the word choose are in French and German words that literally mean to taste or to test. A choice is what happens when we survey a box of chocolates knowing that whichever we take now, we’ll return later to take another one. The choice is a selection that resembles a bungie cord – make a choice, enjoy it, and bounce back to make another version of that choice again. We can choose more than one, even if we’re choosing one at a time.

If you’re choosing, do this.

  • Start broad.
  • Look to your past successes. What common threads do you find in all of them?
  • Identify 5 -7 categories, skills, problems you’ve been solving, or topics to focus your quest.
  • Take time to experiment. Mix and match a few ideas that have worked for you in the past.
  • Try out the possibilities to see what fits.
  • Talk to people who know you about the results.
  • Use each test to narrow your options.

As you keep trying on the options, you’ll begin to see what fits your values and your skills (or that of your team/business). Use the choosing to focus in on a clear vision of where you want to go or what you want to do. Brainstorming, ideation, conceiving new products and new initiatives all start with choosing from the wealth of possibilities available to you.

When It’s Time to Move Forward, Decide

Open options work great when we’re testing and trying, but when it comes time to be building and buying too many options paralyze. Moving forward requires commitment to one option, one direction or it will be too easy to get pulled aside.

Deciding allows us to determine a path. Decide literally means to kill off all other options. Deciding is what happens when we face the junction of many roads, knowing that whichever we take we’re moving on a path that means undoing to go back to that juncture again. We can commit to only one decision, but that commitment determines our direction, sets our destination, and fuels our ability to stay on course.

If you’re deciding, do this. Ask and answer 3 questions.

  1. Can you see the destination? Every time you succeeded you could see the finish when you started — the college degree, the thriving business, the trip across country. Define and describe where you are going or you will never get there.
  2. Is your head in it? Have you the skills, the DNA, and the ability to learn what you need to know to do this? The perfect opportunity is at the crossroads of your skills and the challenges that you enjoy most. Boredom comes when things are too easy. Anxiety sets in when things are too hard. Failure is certain when we choose challenges we weren’t built to meet. I’m 6 ft tall, so despite my grace and my 14 years of dance training, I’m never going to be a ballerina. But in my own way, I’ve become an information choreographer.
  3. Is your heart in it? Will you love the going there enough to keep it fun even when it’s not? Your heart has to be the keeper of the vision, the holder of the commitment that you make to yourself and the decision. We call that integrity. Can you trust your heart to be bigger than the fear that is sure to show up?

Knowing when to choose and when to decide is critical to sorting a clear path to your true north. Choose to sort out your best options then decide on which path will be your own.

Do you use choosing and deciding to your best advantage?

Knowing where you’re going is irresistibly attractive.
Who would follow you if you don’t?

Be irresistible.

–ME “Liz” Strauss
Work with Liz on your business!!

Have You Found the Great Leader in You?

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A Guest Post by
LaRae Quy

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Good Leadership Begins with You

Everyone talks about developing good leadership skills. The truth is that the only person who can really teach you how to be the best leader is . . . you.

It’s tempting to rely on an expert to show you how to mine the hidden truths about good leadership. The bookshelves are stuffed with leadership assessments and techniques. They can all add value but they cannot answer the most important questions: Who are you and what do you believe?

No expert can tease those answers out into the open except you, no matter how much money you spend or how hard they try. A lack of self-awareness and self-knowledge produces a leader who is grounded only in the latest model or theory—a little like switching religion when the going gets tough or when something better comes along.

Models and Theories

I wrote a blog a few weeks back that talked about how I used different strategies as an FBI agent to surround the foreign spies I was trying to recruit to work for the U.S. government. An individual commented and asked why I didn’t use a leadership model that is currently very popular in training circles.

In actuality, there is nothing wrong with the leadership model he mentioned, but he missed the point because anytime you’re dealing with people, models and theories can only guide a leader so far. At some point, good leadership comes out of what is inside of you.

To paraphrase the venerable Jim Collins, if you’re a leader who doesn’t know who you are and what makes you tick, you will never move from good to great.

I relied on sound theories and dependable models when leading a team, but I distinguished my investigation from the others in the pack by drawing from my personal strengths. I’m not talking about the strengths that come from a skills assessment—I’m talking about the strength of character that girds and sustains us when we’re not sure where else to turn to or who else to trust. This is the type of self-awareness and self-knowledge that is our true north in any situation.

The admonition to become more self-aware can create a point of stickiness because many leaders can be self-absorbed. This is the opposite of what I’m talking about. A leader who is self-aware has not only accepted their weaknesses, they’ve faced them head on and have learned how to manage them as well. There is no room for fantasies or ego.

The heart of good leadership is connecting with others so they will follow us. Like the Wizard of Oz, people will only follow a promise for so long before they pull back the curtain to get a good look at who is behind it. Don’t let them see an empty suit.

The Key Areas for Self-Awareness

People are diverse and complex which is why it’s hard at times to accurately interpret our reaction to different situations. Here are key areas for self-awareness and self-knowledge:

Personality

  • Remember that it does not change as you age
  • Spot ways it impacts the way in which you interact with others
  • Identify your strengths and assets
  • Recognize your weaknesses and vulnerabilities
  • Create opportunities that allow you to thrive
  • Minimize situations that trigger the less desirable personality traits

Personal Values

  • Make a list of values that are important to you.
  • Prioritize the following values: honesty, self-awareness, listening to others, attentiveness, spirituality, authenticity, gratitude, trust, gentleness, humility, courage, self-knowledge, self-discipline, patience, integrity, forgiveness, compassion, charity, freedom, generosity, peace, joy, hope, and decisiveness.
  • Think of times they have provided direction in your life
  • Identify how you keep sight of your most important personal values in the busyness of your day-to-day activities

Patterns

  • Recognize that you are a creature of habit and are predictable in your response to the unknown, the unexpected, and the uninvited events in your life
  • Identify the patterns that emerge in those responses
  • Distinguish between the patterns that are beneficial and those that interfere with your effectiveness and productivity.
  • Pinpoint the patterns that help you succeed and minimize those that impede your progress.

Emotions

  • Identify the emotions that reveal themselves most often
  • Name the ones that rarely reveal themselves
  • Recognize the triggers for negative emotions
  • Make an association between your emotion and your behavior
  • Consider that awareness of your emotions leads to greater control over them

Good leadership begins with you. You will always be the best expert on you—no matter how much you pay a consultant or coach.

How can you begin to reflect on your daily experiences to gain more self-awareness and self-knowledge? Do you want to make that commitment even if it means you’ll need to eliminate something else? What external factors will help you be faithful to the process? What doubts do you have about digging deeper into understanding yourself better?

What are your questions about reading the leader in you?

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Author’s Bio:

Larae Quy

LaRae Quy was an FBI agent, both a counterintelligence and undercover agent, for 25 years. She exposed foreign spies and recruited them to work for the U.S. Government. Now she explores the unknown and discovers the hidden truth via her blog Your Best Adventure. You can find her on Twitter as @LaRaeQuy

Thanks, Larae!

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Be irresistible.

–ME “Liz” Strauss
Work with Liz on your business!!

8 Ways the Creative You Can Make Money Online

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A Guest Post by
Rachel Carlson

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More Creative Ways to Make Money Online

Let’s face it – money is a huge concern for people these days. According to MSNBC, about 6.5 million people in the U.S. were working two jobs in 2010. The fact that you’re reading this article probably means that you’re looking for your own second job, or at least some supplemental income. Well, the Internet certainly provides many opportunities and advantages when it comes to making money. For example, many people are familiar with tactics such as flipping vintage items on eBay or Craigslist, taking advantage of the “one man’s trash, another man’s treasure” adage. There’s also the very common practice of freelance writing for sites like eHow and WiseGeek.

But there are other, more creative, possibly even fun ways to make money online. Very few of these solutions will provide you with the amount of cash that a second job would, but you’ll also be saving time and money by working at home. Think about it – there’ll be no cost of commuting or going out for lunch every day. And if you’re lucky enough to have something approaching a clear wireless internet 4G connection, you can “work” from anywhere at any time on a laptop or even a smartphone. So stop worrying and start getting creative:

1. Sell Video Game Money

Are you an avid World of Warcraft player? Why not monetize those hours of playing by selling some of your gold for real-world money? There are several sites that will pay you actual cash for your WoW gold; alternatively, you could just contact other players with offers on your own. Also, if you’re not too attached to it, players have been known to sell their accounts for hundreds and even thousands of dollars. Similar things can be done in the game Second Life. Also, if you’re planning on spending time playing Diablo III when it’s released, take advantage of its innovative real money auction house.

2. Sell Stock Photos

Get out the camera – pictures that you take can be contributed to services like iStockPhoto, Stockxpert, Fotolia, Shutterstock, Dreamstime and Clustershot as stock photos that are available for public use. Every time someone downloads one of your pictures for any reason, you get paid. The money results are often miniscule until your picture receives hundreds of downloads, but success isn’t uncommon. According to ABC News, this photo has already earned the photographer over $10,000.

3. Sell Items on Etsy

Etsy is a place where anybody can sell their handmade or vintage items. This includes jewelry, clothing, accessories, housewares, pet supplies, toys, decorations, and many other categories. It has become an extremely popular site for buyers who are looking for unique items. So, do you knit in your spare time? Maybe you have metalsmithing skills that you’re not putting to use. Any unique product that you can hand-craft can be sold on Etsy. And people are buying – $45.8 million of goods were sold on Etsy in August of 2011.

4. Become a ChaCha Guide

Have you used ChaCha? Basically, it’s a service that allows you to call or text with a question that will be almost instantly answered by a knowledgeable guide. Now, this “guide” is usually just looking up the answer on the Internet, but they do have to be pretty creative, as ChaCha has been known to receive some fairly outlandish questions (i.e. “How much wood could a woodchuck chuck?”). So, if you want to increase your Internet search skills while gaining knowledge in just about any subject, consider becoming one of these guides. The pay ranges from around 2 cents to 20 cents per answer, but if you work quickly you could earn a decent amount of spending money.

5. Blogging

Starting and maintaining a blog takes a lot of work, but it’s potentially more profitable than any other suggestion on this list. You’ll first have to decide what your blog will discuss. If you’re just looking to make money, you could focus your blog in a niche industry that allows you to attract advertisers and affiliate relationships, as well as allowing you to make sales yourself. You’ll then have to decide on a blogging platform, a domain name, and a hosting service. You’ll also need to start regularly creating content and keeping your site updated. Performing SEO and link building doesn’t hurt either. After all this, it can still take quite a while for your blog to ever start making any money (it might never), but there are plenty of success stories showing that people can make a lot of money when blogging.

6. eJury

eJury is a site where trial attorneys try to get a feel for public opinion regarding a case. It helps them evaluate their evidence, choose jurors, and make compelling arguments in the court room. Here’s how it works: after registering for eJury, you’ll occasionally be sent an email asking you to examine a mock trial. You’ll have a specific amount of time to complete the questions, after which you’ll be paid $5-$10. Doesn’t seem like much money, but it’s not much work either. Here’s an example of an eJury mock trial.

7. Do Some Freelance “Geeking”

If you’re looking to make money on the Internet, chances are good that you already have some experience with coding, web design, or SEO. If this is the case, why not offer your skills up to small businesses that are trying to make it on the web? Contact small businesses about building web sites, or just offer to help them implement a shopping cart, redesign their site, etc. You’ll need to be able to build trust with clients before you can start, so be sure to have a professional resume and portfolio ready. A site like Warrior Forum can help you find this type of work.

8. Enter Logo Contests

Are you a budding graphic designer? You’re probably already aware of the competition in this field, but it never hurts to submit some of your designs in for contests to get a chance at winning some cash. You’ll be building a portfolio and networking at the same time. So, be sure to check out sites like 99 Designs, which has hosted over 100,000 contests and has awarded over $25 million to designers.

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Author’s Bio:
Rachel Carlson is a writer and student that works from home. While she spends a lot of her time writing, she also helps different companies like Clear Wireless with gaining exposure through various blogs and websites. She has recently started a new Twitter account and is finally going to give it a real shot. She can be followed at @carlson_rachel.

Thanks, Rachel!

—-

Be irresistible!
–ME “Liz” Strauss
Work with Liz on your business!!

Has a CFD Experience Cost You Business?

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In 2007, I proposed an adventure on my blog. I invited bloggers to submit five bits of information that would promote their blogs:

  1. the name of the blog
  2. the blog url
  3. the tagline
  4. what makes the blog worth visiting
  5. one bit of advice for new bloggers

and I gave them 2 days to submit the information, clearly stating that the deadline was Friday noon Central and pointing out the clock in the sidebar of my blog.

How hard could it be to gather and email me those five bits of information?

Yet …
82% of the entries came in with information missing.

Which led Small Biz Survival Owner, Becky McCray, and I to describe a new syndrome — CFD: Can’t Follow Directions.

Is CFD Hurting Your Business?

In the case of that blog promotion, perhaps no one was hurt by the fact that if enough information was missing, I didn’t bother to hunt down the sender. That the entry wasn’t included might not have made a difference to their potential blog traffic. We’ll never know.

But I can tell you that it happens regularly that when I’m looking for help on a paying project, the presence of CFD makes a huge difference. Let me explain why …

  • CFD means that I can’t trust the work. I’m telling you what I need and how I need it delivered, if the business can’t follow directions, then I’m going to get back something other than I requested.
  • CFD means that things will take more time. When I have to repeat what I need, that second iteration means it takes twice as long to get the work done.
  • CFD means more cost. Guidelines and directions are meant to make the work easier, faster, and less costly. Whether something was missed because it wasn’t read or because it wasn’t understood, it adds up to corrections or adjustments. Corrections and adjustments cost time and money.
  • CFD means missed opportunities. What I might have been doing with the time it took to do things over is a huge hidden impact of CFD.

So I’m hugely biased toward people who listen, read directions, and ask questions if they don’t understand for certain what we’re trying to do together. They get my loyalty and my repeat business.

I run from people who show signs of CFD.
CFD not only hurts your business, but it hurts mine too.

Has a CFD experience cost you business?

–ME “Liz” Strauss
Work with Liz on your business!!